At Drone Scooters (“we”, “our”, or “us”), accessible at www.dronescooters.com, your privacy is extremely important to us. This Privacy Policy describes how we collect, use, store, and share your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
1. Information We Collect
  • Contact Details: Name, email address, phone number, shipping and billing address.
  • Transaction Data: Order details, payment information (processed securely via third parties), and delivery status.
  • Technical Data: IP address, browser type, device identifiers, cookies, and usage data.
  • Marketing Preferences: Your opt-in preferences for receiving emails and SMS communications.
2. How We Use Your Information
  • Process and deliver your orders.
  • Send order confirmations, shipping updates, and support communications.
  • Provide marketing materials (only if you have opted in).
  • Improve our website and services.
  • Comply with legal and regulatory obligations.
3. Legal Basis for Processing
  • Contractual necessity
  • Consent
  • Legal obligations
  • Legitimate interests
4. Sharing Your Data
We do not sell your personal data. However, we may share your data with GDPR-compliant third-party processors like payment and delivery partners, marketing services, and regulatory bodies.
5. Cookies and Tracking
We use cookies to improve your experience. See our Cookie Policy for more info.
6. Your Rights (EU & UK Residents)
You may access, correct, delete, or restrict the use of your data. To exercise your rights:
Email: dronehardgoods@gmail.com
Phone: +44 0161 343 7019
7. Data Retention
We retain data as long as necessary for fulfillment and legal obligations.
8. Data Security
We use appropriate security measures to protect your personal data.
9. International Transfers
Data transfers outside the UK/EEA include necessary safeguards like Standard Contractual Clauses.
10. Children’s Privacy
We do not knowingly collect data from children under 16.
SMS Privacy Policy (UK & EU GDPR Compliant)
1. What We Collect
  • Phone number
  • Message interactions
  • Consent time and IP address
2. Purpose of SMS
  • Notify you about order status and delivery.
  • Send promotions (if opted in).
3. Legal Basis
Your SMS data is processed under consent and contractual necessity.
4. Your Rights
Reply STOP to opt-out. Request access or deletion by contacting:
Email: dronehardgoods@gmail.com
Phone: +44 0161 343 7019
5. Data Retention and Security
SMS data is securely stored only as long as necessary.
6. Third-Party SMS Services
We use GDPR-compliant third-party SMS providers (e.g., Twilio, Klaviyo).
For questions, contact us. We value your trust.
If you have any information about our privacy policy contact us here:

EXS DISTRIBUTION LTD

UNIT 7E,

GROSVENOR STREET,

ASHTON-UNDER-LYNE,

MANCHESTER

OL7 0RG

Phone: +44(0)1613 437019
Email: Dronehardgoods@gmail.com

Vat No:183892464